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Return policy

1. What is our Return policy?

We love our products and are sure that you will love them too. However, if you are unhappy with any product and wish to exchange it, we'll be happy to do so.

  • For all products, we accept returns made within 7 days from the date of receipt of product and If you do not wish to exchange it , we give Add to Style Credit which you can use anytime in the future. We do not Refund.
  • The products should be unused and it should be in the same condition you received them; in their original packaging with all tags intact.
  • For Beauty Products, Fragrances, Bags and Watches, returns will be accepted only in case of defects.
  • No exchange or return will be accepted for products sold in Sale including End of Season Sale. All returns will be accepted against the original order only once. Return will not be accepted for any previous exchanges or in cases where vouchers have been used.
2. How do I return products to Add to style?

To initiate return, just follow these simple steps:

  • Call customer care @ +91 9911800238 or 91 11-43576350 or  email us at info@addtostyle.com with the order details .
  • Pack the merchandize in the same box with all tags, stickers and original invoice.
  • You will receive a call back from us within 72 Working hours of your request with return details and you have to courier the Product back to us.
  • Once we receive the shipment, products will be checked for quality at our warehouse and exchange will be accepted only if the products are in proper condition
  • Once the Exchange has been approved, we will exchange the product as requested

Have you ordered a size too small or too big? No problem, we will replace it for you. Follow the process outlined in the return policy and place a new order on addtostyle.com.

Note : Sale Items(Discount items) cannot be Exchanged or Returned.

3. What is our refund policy?

We only exchange against Non-Sale items(Non-Discount items).

We don’t refund money against “Sale items(Discount items).

4. Can I cancel my order?

After placing an order on Add to Style, if you wish to cancel the order, please email us at info@addtostyle.com with the order details or call our customer care @ +91 9911800238 or 91 11-43576350. As long as your order has not been processed, we can cancel it and refund your amount. The refund initiated will be processed within 15 working days.

Once the order has been processed, it cannot be canceled.

5. What is delivery time of my product?

After receiving an order on Add to Style, we generally deliver the product within 7 working days. if you do not receive the product within in stipulated time frame, please email us at info@addtostyle.com with the order details or call our customer care @ +91 9911800238 or 91 11-45537347